Speak to Lead: 5 Counter-intuitive Verbal Habits of Truly Influential People (Part 1)
Introduction: The Myth of the 'Natural' Speaker
Do you ever feel that despite having valuable ideas, your
voice gets lost in the noise? It’s a common frustration to contribute to a
conversation only to feel unheard or overlooked. Many of us believe that
powerful, influential speaking is an innate talent, something you either have or
you don't. This is a myth. In reality, a few specific, often counter-intuitive,
shifts in our verbal communication can dramatically increase our perceived
authority and influence. The ability to command attention and inspire action is
not a gift, but a learned skill.
This post is the first in a two-part series. Here, we will
focus exclusively on the surprising power of how we use our
voice and words.
1. Master the Pause: Why Silence Commands Attention
When we are nervous, our natural impulse is to rush, to fill
every second with sound. This habit, however, actively undermines our
authority. Truly confident speakers understand that influence lies not in
speed, but in control over pace. Speaking in a measured cadence, punctuated by
deliberate pauses, demonstrates confidence and control over both your material
and the environment.
This technique is powerful for a simple neurological reason:
it gives the audience’s brains time to process information and, crucially, to
attach meaning and emotion to your words. This makes your
message more resonant and impactful. Powerful orators like Winston Churchill
and Martin Luther King famously used cadence and strategic silence to captivate
entire nations.
"Whoever controls the timing controls the room."
This isn't just about sounding less nervous; it's about
fundamentally reframing your role in the conversation. By owning the silence,
you shift from being a participant asking for time to a leader who grants it.
You force the audience to lean in, signalling that what you are about to say is
important and that you are the one in command.
2. Eradicate 'Uptalk' and Find Your Command Voice
Have you ever noticed people ending their statements with a
rising inflection, making them sound like a question mark? This habit is known
as “uptalk,” and it is a significant credibility killer in professional
settings. It makes the speaker sound uncertain, as if they are seeking approval
for their own statement. As you might expect, executives have expressed a clear
preference not to hear it.
The antidote is to develop a “command voice,” which is
simply the practice of delivering statements with a downward inflection. Think
of the word “No.” To sound final and complete, it must always be said with a
downward tone. An FBI agent recalls the lesson from his first arrest attempt,
where his voice went high-pitched when he shouted, "Stop!" , a sound
nobody was going to obey. He had to work on developing a voice that projected
authority.
When your voice rises, you are subconsciously asking for
validation. When it falls, you are stating a conclusion. Mastering this is the
difference between proposing an idea and establishing a fact in the listener's
mind. This single vocal adjustment can profoundly alter the subconscious
perception of your confidence.
3. Stop Thinking Out Loud: The Power of Direct Language
Qualifying phrases like "I think..." or "I
feel like this might work..." are verbal habits that diminish the power of
your statements before you have even finished them. They are symptoms of a
mindset focused on seeking approval rather than providing direction.
To speak with authority, you must shift your mindset from
speaking to be liked to speaking to lead. This means removing weak, qualifying
language and presenting your perspective with conviction. Contrast the impact
of these two statements:
• Weak: "I think we should try
this."
• Powerful: "The best path forward is
this."
This same approval-seeking mindset also leads to rambling or
overexplaining, another sign of nervousness. To combat this, adopt a framework
that forces clarity and conciseness: begin your point by stating, "The one
thing you need to know is..." This structure compels you to be direct and
eliminate the fluff.
This isn't about being arrogant; it's about being clear and
confident in the value of your perspective. Direct language removes ambiguity
and positions you as a leader with a clear point of view.
4. Act as a Translator, Not Just an Expert
The most effective leaders don't just possess deep
expertise; they act as "translators," making complex topics
accessible and relevant to any audience. True influence doesn't come from using
jargon to sound intelligent, but from having such a mastery of your subject
that you can explain it to anyone.
A perfect illustration comes from Annie Kreitscher, a
scientist involved in a ground-breaking fusion experiment. When asked to explain
her work to a layperson, she said, "We're bringing the same process that
powers the Sun to the Earth to harness the energy in a controlled
setting." It was simple, metaphorical, and instantly understandable. When
asked how she would explain it to a peer, she switched languages completely:
"We were able to achieve ignition. A rapid increase in deuterium temperature
associated with alpha particle self-heating by increasing the hotspot plasma
energy density."
As she herself noted:
"Communication is the number one skill leaders need to
align teams around a bold mission."
Being able to seamlessly shift from technical depth to
simple clarity is the hallmark of a true leader. Simplicity is a superpower.
5. Aim for Memorable, Not Just Informative
Public speaking coach Yasir Khan shares a humbling story
about delivering a presentation with 17 well-researched tips on overcoming
public speaking anxiety. Minutes later, an audience member who was about to
speak next confessed he couldn't remember a single one of the tips when he
desperately needed them. This led Khan to a career-changing realisation.
"It's not what you say, it's what they remember."
In an age of information overload, the goal is not to be the
most informative but the most repeatable. Instead of burying your
audience in data points and slides (the "gift wrap"), you must give
them something they can easily recall and repeat - a powerful story, a simple
analogy, or a clear, concise phrase (the "gift"). Persuasion expert
Carmine Gallo, referencing human rights attorney Bryan Stevenson, notes that
you have to tell stories to break down barriers between
people.
In a world drowning in data, the most valuable communication
is not that which contains the most information, but that which leaves the most
lasting impression.
Conclusion: Your Next Conversation
Powerful verbal communication is not an accident of birth;
it is a learned skill built on intentional, often counter-intuitive, habits.
From mastering the pace of your speech to simplifying complex ideas, these
adjustments can fundamentally alter how you are perceived. The power to shift
perceptions is in your control, starting with your very next conversation. Ask
yourself:
What is the one verbal habit you will consciously change in
your very next important conversation?
Stay tuned for Part 2, where we will explore the equally critical world of non-verbal communication and the unspoken language of leadership.
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